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As National Public Safety Telecommunicator Week approaches, we're gearing up for a very special event in honor of our Headset Heroes.

Key milestones and technological advancements that have shaped the FBI CJIS National Fingerprint Repository over the past century.

What is CCH? A Computerized Criminal History (CCH) system is a database for criminal justice agencies containing comprehensive...

Diverse Computing, Inc. Appoints Bill Tatun as New President

“20 years ago I thought I wanted to be a police officer, little did I know at the time that God had a different plan for me. I was still...

"I wish the world knew how much most dispatchers care about our profession. It is so rewarding when we know, without a doubt, that we...

"I became a 911 dispatcher just a little over 5 years ago. I had no idea what I was getting myself into, I thought I would just come in...

"When I started this profession, I had no idea what I was getting into. I had just turned 21, had 2 small kids, and agreed to 12-hour...

"I became a dispatcher 33 years ago at a small-town agency. My father worked with the volunteer rescue squad and that made me want to...