Senior Dispatcher, Timothy Floyd shares his story
“20 years ago I thought I wanted to be a police officer, little did I know at the time that God had a different plan for me. I was still...
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Apr 12, 20221 min read
Testimonial from Newberry County Sheriff's Office, Dispatchers
"I wish the world knew how much most dispatchers care about our profession. It is so rewarding when we know, without a doubt, that we...
Apr 12, 20221 min read
"Why I Became a 911 Dispatcher" by Shannon Vasquez, CTO, Oconee County Sheriff's Office, SC
"I became a 911 dispatcher just a little over 5 years ago. I had no idea what I was getting myself into, I thought I would just come in...
Apr 12, 20222 min read
Story from Caitlin Owens, CTO, Oconee County Sheriff's Office, SC
"When I started this profession, I had no idea what I was getting into. I had just turned 21, had 2 small kids, and agreed to 12-hour...
Apr 12, 20221 min read
Statement from Jodie R. Jernigan Director, Bryan Co Sheriff's Office, GA
"I became a dispatcher 33 years ago at a small-town agency. My father worked with the volunteer rescue squad and that made me want to...
Apr 11, 20222 min read
Appreciation for Telecommunications Officer (TCO) McCenzi McCoy
"Telecommunications Officer (TCO) McCenzi McCoy, was the main “Voice” during the Tyler Terry Manhunt last year. May 17, 2021, after dark...
Apr 11, 20221 min read
"What does it mean to have a daughter who is a dispatcher?" - Norman & Lisa Nee
"It means we have a daughter who is the essential, unseen voice on the phone who, when tragedy strikes, has to work past her own shock...
Apr 11, 20221 min read
Statement from Mark Hall, Sergeant, Long County Sheriff's Office, GA
"Good software is always great, but having great co-workers is even better. Over the years here at Long County Sheriff's Office, we have...
Apr 11, 20221 min read
"Dispatchers are true blessings!" - Tori Simmons, TAC, Laurens Police Department, SC
"I first started my dispatch career in 2010 after I was offered a job during my internship. I first took the dispatcher position to get...
Apr 10, 20221 min read
Testimonial from Nikki Griffin, Assistant Director, Decatur-Grady 911, GA
"March of 2021 we faced a huge staffing shortage. During this shortage we had two operators out on Maternity Leave and then we had two...
Apr 5, 20221 min read
Testimonial from Kimberly Taylor, Communications Supervisor, Lawrenceville PD, GA
"2021 was a year that my Communications Officers faced trials that our department has never faced before. Following a year of protests...
Apr 5, 20221 min read
Statement from Beth Forren, Manager Police Communications, Norfolk Southern Railroad PD, GA
"I have been in law enforcement for almost 19 years. I have worked with two different agencies. First with Roanoke Co 911 in Roanoke, VA...
Apr 5, 20224 min read
"Why I Chose to Become a 911 Dispatcher" by 911 Dispatcher Dillon Brock, Anderson Co SO, SC
"Growing up I always found 911 to be so interesting. I Always wondered to myself who were these mysterious people answering these phone...
Apr 5, 20222 min read
Statement from Katelyn H. Fletcher, Anderson Co 911, SC
"Even though my whole family is nothing but Law Enforcement, I thought I started dispatching because I was 18 and I needed a full time...
Apr 5, 20221 min read
Testimonial from Patricia Safewright, Dispatcher, Anderson Co Sheriff's Office, SC
"I changed my career of 21 years after much consideration and changing my mind several times. I haven’t been with ACSO long, but I’m...
Mar 23, 20221 min read
Poem by Keysha Harris, TAC, Cherokee Co 911, SC
"We hear your cries We feel your pain We rarely know the outcome Sometimes not even a name. As we sit on ready, set, go mode Anticipating...
Mar 23, 20222 min read
"The Life We Chose," by Angela Clayton, Dispatcher, Anderson Co 911, SC
"Ten words were said to me before I took this job. 'You can either let it make you or break you.' Those words were said because I had...
Mar 23, 20223 min read
Story from Rebecca Hanks, Training Coordinator, Anderson Co 911, SC
"There were days thought my job was coming to an end. When I say job, I mean working in a manufacturing facility. It seemed at least once...
Mar 23, 20223 min read
Story from Megan Hester, Shift Supervisor, Anderson Co 911, SC
"Being a dispatcher has made me realize how many problems that people may face in this community. We stay so busy at times that we don’t...
Mar 23, 20221 min read
Testimonial from N’yirah Renfroe, Macon-Bibb E911, GA
"I became a 911 Dispatcher because I have always had a desire to help those in need. In 2018, I started applying to agencies in Middle...
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